$200.00/DB Server Monthly

Ultimate Database

Service Package includes: • Monitoring and alerting for Database Server devices • Remote remediation and fix on Database Server devices • Proactive maintenance on Database Server devices • Incident reporting & root cause analysis • Vendor coordination for Incidents • Support for MS SQL • This product is available in 24/7 only

$30.00/Desktop Monthly

Ultimate Desktop

Service Package includes: • 24/7 monitoring & Alerting • Full Alert Based Remote remediation • Preventive maintenance on desktops • Windows Patch Whitelisting • Windows Patch Management • Windows alert Triage and Escalation • Disk Cleanup/Temp File Deletion • Disk Health Check • Performance and Preventative Maintenance Reports • Backup alert monitoring via RMM tool • AV Management (Updates)

$100.00/Server Monthly

Ultimate Server

Service Package includes: • 24/7 monitoring and alerting for servers • Full Alert Based Remote Remediation • Windows Patch Whitelisting • Windows Patch Management • AV Management (Updates) • Windows Server Services • Disk Cleanup/Temp File Deletion • Disk Health Check • Domain Account Maintenance (Active Directory) • Print & File Sharing • Email Issues • Backup Job Failures (Root Cause Analysis) • Third Party Coordination for remediation of issues (does not include hardware return merchandise authorization)

$50.00/Device Monthly

Ultimate Network

Service Package includes: • 24/7 Monitoring & Alerting (Routers/Switches, WAP’s & Firewalls) • Level 3 Troubleshooting and Remediation • Coordination with Hardware Vendor Support • Configuration Backup Restoration by request when backup provided by CUSTOMER • ISP Vendor Management (Routers/Firewalls) • Firmware Updates

Essentials

When your IT needs a little help with the basics so they can focus on other important things.

Premium

Our most popular service tier  ensuring our operation is running smoothly, safe, and secure with 24-hour proactive monitoring and alerts.

Ultimate

This is a complete managed service tier. All the bells and whistles are included. Perfect for the organization that does not have any IT resources in house. 

 Address. 15851 Dallas Parkway, Suite 600, Addison, TX 75001

Tel. 972-755-1857

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