Managed IT Services
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TeKnowNOW IT Solutions and Support has a 3-tier managed IT services package, which is also available as an A La Carte support program, to give you more flexibility in choosing the technical support you need. Pick a bundled package or individual IT services, and pay only for what you need.
Our three plans are:
Essential IT Support
Day-to-day IT reporting, asset management, and support
Optimize system performance and prevent disruptive issues
Top-tier, fully outsourced
IT solutions and support
Our A La Carte support services include:
- IT Support Essentials
- Professional Monitoring
- Patch Management
- Managed Antivirus
- Managed Anti-Spam
- Managed Backup
- Managed Replication
- Managed Compliance Reporting
We'll proactively monitor your hardware, software, networks, and critical data round the clock, so you can focus on your business. Rest assured issues will be resolved before they disrupt your business.
We’ll even send you a comprehensive CIO level report each month detailing the effectiveness of your purchased service, so you know you’re getting your money’s worth.
Learn more about our services
Our complete Core Security package is your primary line of defense against online threats. For an affordable monthly fee, you get dependable cybersecurity tools and the expertise of our team who will design, implement, test, and update your antivirus software and your Windows security patches, without fail.
Our patch management software keeps track of the latest security patches and updates.
A comprehensive account of your systems' security for maximum visibility.
Fully monitored Systems
Identify and immediately resolve security gaps.
TeKnowNOW IT Solutions and Support’s Managed Cloud service migrates all your files and apps to the cloud so you can access them from any internet-connected device, anytime, anywhere. They’re also stored in geo-redundant data centers, ensuring complete maintenance and 24/7 data availability.
Our reliable Managed Cloud offerings give you access to numerous best-in-class cloud-based solutions, such as Virtual Online Workplace, Application Management, Microsoft Office Suite, Backup & Disaster Recovery, Secure Cloud Storage, and Mobile Device Access.
Reduced Operating Costs
Cloud storage eliminates the need for expensive on-premises hardware.
Create, edit, and share files anywhere with an internet connection.
Increase or decrease cloud storage space based on your needs.
Our multilayered security approach protects your network from incoming cyberattacks. We'll assess your systems, implement advanced cybersecurity tools, monitor core digital assets and access points round-the-clock, and limit employee access to critical business applications and data.
Monthly reports and quarterly risk & security review meetings that assess the effectiveness of your security systems.
Multiple data backups and advanced encryption programs for complete security.
In-depth Security Monitoring
Fend off all possible data breach attempts.
Our technicians evaluate your system's compliance with stringent regulations, including GDPR, PCI DSS, and HIPAA. We stay abreast of regulatory changes to ensure you’re always ready for compliance audits.
Cutting-edge tools to guarantee protection of sensitive data.
Complete IT assessment to avoid massive non-compliance fines.
Quick Issue Resolution
Monthly evaluation to immediately detect system weaknesses.
TeKnowNOW IT Solutions and Support will design a comprehensive business continuity plan that prepares you against downtime events in case of natural or man-made disasters. Your data will be backed up in highly secure data centers on redundant servers, so you can resume operations right away following a catastrophe.
Patch management solutions that ensure all your apps and platforms stay updated and secure.
Minimize the risks to your business after a breach with solutions that let you quickly restore data.
Monthly account to showcase the effectiveness of our tailored emergency plan.
Interested in our Managed IT Services?
Schedule a free assessment today!