Elston has over 20 years of high level Network Engineering and design experience.
Our portfolio includes the successful conversion of a service company from a paper work order and filing cabinet company to a fully paper free operation which doubled its staff and increased revenue by almost 40% in two years!
TeKnowNOW uses a proven and proprietary process for assessing, on-boarding, managing, protecting, and optimizing your IT environment.
James has a background in process development and has worked for 2 major US airlines.
For the past 5 years, TeKnowNOW has been creating a new technology landscape in managed IT services and cloud based subscription services for small and mid-market businesses. We provide organizations with predictable, business-focused IT services that optimize operations, manage risk and deliver measurable business value to our customers
Our Technicians all have solid backgrounds in both in-house and outsourced IT departments. You get the benefit of experience that's been acquired year after year, as consultants and staff. .
Approximately 7 in 10 end-user organizations today contract with a MSP for some or all of their technology needs, according to a recent survey report published by CompTIA.
The CompTIA study found 46% of the current users of MSPs have reduced their annual IT expenditures by 25% or more as a result of their shift to managed services, with 13% experiencing 50% or more IT savings.
These savings and other business benefits have driven 62% of the current users of MSPs to plan to increase the proportion of their IT operations managed by MSP over the next two years.